What can we help you with today?

Find step-by-step guides, troubleshooting tips, and feature explainers

Do Not Ship Flag (aka Allow Orders feature)

Account Management

Do Not Ship Flag (aka Allow Orders feature)

When the Allow Orders? flag is unchecked, the account will be flagged "Do Not Ship"

Last updated on 23 Oct, 2025

To Enable the "Do Not Ship" Feature (admin only):

  • Click on My Account

  • Click on Manage

  • Click on Edit

  • Scroll down to the Warehousing / Order Entry right above the Allocations section

  • In the Accounts Allow Orders: Order Handling field, select one of the following:

    • Allow: A flag will surface to notify you that orders should not be shipped to this account

    • Block sales reps: Reps will not be able to submit any orders created for specific account(s) that have been flagged

    • Block all users: All users will not be able to submit any orders created for any accounts flagged for this feature

  • Click on Save Changes

To flag an Account as "Do Not Ship": 

  • Click on the Accounts tab

  • Select the Account you'd like to flag 

  • Click on Edit Account

  • Scroll to the General section, and uncheck the box next to Allow Orders?

    • Please note: Orders will be blocked from being submitted if one of the "block" options above has been chosen. 

  • Click Save

Was this page helpful?
Previous

Monthly Average Sales Override - On Dashboard

Next