Account Management
Last updated on 23 Oct, 2025
Account Loves
Account Loves are a way for sales reps to interact with their accounts and have that activity be tracked. If an Account has not been loved in a certain amount of time Vinosmith will remind the user they need to reach-out / communicate with that Account.
Allow Sales Reps to Create Accounts (Admin Only)
By default Vinosmith restricts Account creation and editing to Admins. However, there is an option to expose Account Creation to your Sales Reps.
Assign Accounts to Sales Reps (Admin Only)
Admins have access to all Accounts so only non-admin Sales Reps need to be assigned Accounts. If you are a Sales Rep : ask your Admin to assign you access to the Account
Batch Update Accounts
You can download an Excel doc of your Accounts from Vinosmith, make changes to this file and upload it back to Vinosmith.
How to Delete or Make an Account Inactive
Deleting an account is a permanent action. ALL of its associated data (contacts, tastings, etc) will also be deleted.
What Is the "Delivery Times" Feature Used For?
The Delivery Times are specifically used for Vinlux integration.
How to Export Accounts
Your accounts can be exported into an Excel spreadsheet from Vinosmith.
Generate a Bill of Lading (BOL)/Packing Slip in Vinosmith
How to Enforce Pricing Based on Account Premise
Vinosmith has the ability to enforce an Account's premise type to a sub-set of all Prices on any single Wine based on that wine's premise ("On-Premise" "Off-Premise" or "Any.")
How to Merge Duplicate Accounts
Communication Templates
If your organization has a set of questions that all Accounts are prompted to answer this is a great way to standardize the capturing of that content.
Dashboard Charts: Potential Bar
Sales Rep Assignment read from QBD
How to Change Account Type
The Account Type specifies if an account is on- or off- premise.
Account or Corporate Group Based Commissions
How to Create a New Account
Please refer to your integration document to understand your organization's logic for creating accounts from QB.
Account (Premise) Types
How to Flag an Account as "Prospective"
Vinosmith allows you to mark an account as a Prospective account.
Account Priorities
Set Default Delivery Methods By Account
The default Delivery Methods can be set at the Account level.
Do Not Ship Flag (aka Allow Orders feature)
When the Allow Orders? flag is unchecked, the account will be flagged "Do Not Ship"
Monthly Average Sales Override - On Dashboard
The Sales Opportunities portion of your dashboard gives you a quick glance of your Monthly Sales Average and Upside Potential for each of your accounts within each of your priority levels.
Snooze an Unloved Account
Snoozing an Account means it is temporarily removed from the priority list on the Dashboard.
Sales Opportunities and Potential Upside - How Does It Work?
The Sales Opportunities and Potential Upside on your dashboard will provide a snapshot of your average sales over the last four months.
Account Credit Limit
Specify an account's credit limit
Duplicate Account Flag
Batch Importing New Accounts
Vinosmith gives you the ability to upload multiple new accounts into your instance.