Vinosmith has basic support for creating Credit Memos in Vinosmith and applying them as virtual payments against Invoices.
To enable the Credit Memo feature, please contact Vinosmith Support: help@vinosmith.com.
Create a Credit Memo
You create a Credit Memo (CM) starting from a single Invoice. For example, you might need to create a CM because of a broken bottle received upon delivery.
Navigate to the invoice details. Locate the More Actions drop-down and choose New Credit Memo
On the following screen, enter the CM amount and a Note (this Note field is important; please see below).
Create the CM; this CM is now linked to that Account. You can view the Account and in the top properties, there is a link to view the open credit balance.
Important: The Note field is where you enter the complete details on the reason for the CM. This is shown in the Account for payment information. For example, a verbose recommended value might be:
The credit of $10 for a bottle of broken Bishops Peak Pinot Noir 2015 (BPN2015) that was broken upon delivery on 3/21/2020
Note: Credit Memos are not emailed out of Vinosmith. Please use your preferred email to send the credit memo to your account.
Apply a Credit Memo To An Invoice as a Payment
Once a CM has been created for an Invoice, you can apply it as a payment against any other Invoice for that same Account.
Navigate to the new Invoice details. Locate the More Actions drop-down and choose Payments
On the create payment screen, any Credit Memos with an active balance for that Account and Supplier are displayed in a drop-down list.
Choose the Credit Memo from the dropdown, then enter the dollar amount to apply (it does not have to be the full CM balance).
Save the payment.
Credit Memos & Sales Rep Commissions
Vinosmith Credit Memos can be factored into the calculations. If you want to opt out of this, you can check the option to Exclude Credit Memos.
If credit memos are to be factored in, you can filter them based on their status. By default, only open credit memos are included; use the Credit Memo Status option to include closed ones as well.